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iOS10 Mail issues can’t open emails

Apostrophe in email address cause a bug in iOS10

If you have an apostrophe(’) in your email address then do not add it in to your Mail App on your iPhone the reason is an iOS bug that reported by many users from all around the world. When you have an apostrophe in your email the Mail app will create a blank page when you open an email.

You can still receive emails fine and able to send them, content preview also works fine.

There are no any official fix for this from Apple unfortunately like the known GPS issue and Battery issue on iPhones.


Go to Mail settings and turn off the “Organize by Thread”.


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