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iPhone MOVs are blank when imported into Photos, how can I resolve this?

An iPhone user complained that all videos taken on his phone and works fine on his phone but he can’t export them to photos. For Clarity sake, he use image capture and then load it on his computer but QT won’t open them but VLC opens them fine. Since QT can’t open the videos, he can’t store them in photos. How can these videos be saved?

I think one or few of the videos are corrupt but the level of corruption is minor since he can play the video on his phone, share them and send them.

Try any of the option below and you will be able to store the videos in photos.

Step 1: Perform sync for the past 30 days,

Step 2: Use a shared folder and accept the photos at 1280×720

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